Net Revenue Retention Defined

NRR reflects your ability to retain and expand customers. NRR calculates total revenue (including expansion) minus revenue churn (contract expirations, cancelations, or downgrades). Example: Your business enters January with an MRR of $27,000 and…

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How to form a Strategy with Lean Canvas Model

Problem — whats the problem you’re trying to solve? Why is it so important? Solution — what is the postential solutions? Unique Value Proposition — What makes this different from other alternatives and…

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How to Build a Strategy

Introduction — This needs to set up precisely what the material is going to cover and to inherently state the general direction of where the document plans on going. Goals — List…

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Five Questions to Build a Strategy

1. What are our broad aspirations for our organization & the concrete goals against which we can measure our progress? 2. Across the potential field available to us, where will we choose to…

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How people discover new products

Friends or colleagues (e.g., an invite) While browsing online, organically (e.g., SEO) While browsing online and seeing a promotion (e.g., FB ads) While out and about, organically (e.g., store shelf)…

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Product Analytics Metrics to Track

The most important element for product-led growth is company alignment: When your entire company is aligned and focused on building a better product, the product itself fuels growth. The best…

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