Daily Archives: March 29, 2021

Showing up for each other Hi all, We didn’t have much of a remote culture at Drift before all of this. In fact, I’ve publicly said that we intentionally have…

Why we tell stories “The only way that companies will be able to succeed in their marketing and sales efforts is to adopt a radical strategy that has rarely been…

Action is the antidote to fear “The pessimist sees the difficulty in every opportunity, and the optimist sees the opportunity in every difficulty.”  Hi all – Last week Drift had…

Why I hate meetings Hi all – I hate meetings. So much so that I think 98% of them should probably be canceled. And at Drift, I try to live a…

Why building trust creates demand Hi all – I’ve talked about trust here before. And I think it’s an important time to bring it up again. Because now, more than…

Seeking balance Hi everyone – I posted this image and quote on Instagram a few weeks ago:  It’s from Jack Kerouac’s On the Road and it’s one of my favorites. (Side note, if you…

One team Hi all – At Drift, it’s everyone’s job to put the customer first. Not just sales, or marketing or customer success. But product, operations and our people team too.…

The tough conversations Hey everyone – Hope you’re staying safe and well. I got a question on Instagram the other day that I wanted to share with you. I thought…

The power of mentors Hi all – Every great person you admire has had a mentor or series of mentors. Many will argue that and the evidence is irrefutable. Ellen…

Putting our people first Putting our People and Customers First: Drift’s Response to Coronavirus (COVID-19) Dena Upton, Chief People Officer, Drift Since day one at Drift we committed to being…