You can contact them with particular issues, like the fact their card is near expiration or reminders of this sort. However, you can also send a reminder to let customers…
If you release a feature, it is the perfect time to make your brand shine! Intercom is a great tool to communicate new feature releases, you can even automate that…
People need more than a greeting from the founder to be surprised. Use this opportunity to start a conversation, let them know what features the company and what it is…
Have a ‘cancellation experience’ if they are canceling your service, make sure to include options when they do so that give you feedback on why they are canceling. When they…
This is called your Churn Rate, and if you can predict the reason behind it you can work in having people stick around. Find the predictable reasons and gather them…
If your product has been a while in the market and has become mainstream, you can certify your customers, they can used this badge you’ve granted them on their LinkedIn…
People are impatient and even more is they have an inquiry and if their issue is not serious enough it is likely they will leave if their problems are not…
This hack really depends on your field and it’s a great way to increase engagement, digital publishing is one of the most profitable industries and this hack can create decent…
Figure out what you can track of people while they use your App (steps, last order date, last login, clicks, etc) and from that send personalized notification depending on their…
You can even outsource this methodology. Look at how other startups have successfully automated this technique. It might take a little extra work but research shows the outcome in successful…