What is SaaS management?

SaaS management is automating and centralizing management tasks across a company’s entire portfolio of software-as-a-service (SaaS) applications. The first step of SaaS management is understanding and controlling identity and access to SaaS. The next step in SaaS management is streamlining the processes across a company’s entire SaaS portfolio for:

  • user lifecycle management (ULM)
  • spend optimization
  • application configuration
  • visibility and auditability

When these SaaS management practices are implemented well, IT departments can benefit in many ways. They get hours of time back, produce fewer errors, shorten their ticket queues, and keep their fellow employees productive.