Zoe enables anyone in your company to safely, frictionlessly access customer data and to volunteer and participate in customer success actions. Zoe expands the customer success mission beyond the customer success team and taps into the potential of the entire organization.With Zoe:
– ask Zoe any question about a customer and get the information you need, without ever leaving Slack (no special tool or login required)
– engage anyone in your company to take action on a customer mission or cause
– employees can self-organize to make positive impacts on the customerZoe is the open approach to customer success and makes that possible for your company in Slack. Zoe is powered by Totango and requires a paid Totango account.