Talkdesk is intuitive, easy-to-deploy cloud-based call center software with advanced features and comprehensive real-time reporting designed to help businesses make stronger connections with their customers. The Talkdesk for Slack integration creates a seamless link between your internal and external communications by providing greater visibility into day-to-day call center operations, while also empowering agents and supervisors to seek and offer assistance.With Talkdesk for Slack, you’ll be able to:
• Receive customizable automated call center notifications in Slack
• Request help and send call barge links via Slack through Talkdesk
• Perform targeted agent coaching via Slack from within the Talkdesk interfaceLearn more at www.talkdesk.com/integrations/talkdesk-for-slack/ or watch this video https://talkdesk.wistia.com/medias/mevih273y5