Pendo for Slack aligns your team—and your company—around customer feedback.Connect a Pendo NPS survey to a Slack channel to automatically publish new NPS scores and customer feedback as you receive them. Sharing customer feedback broadly increases the visibility of customer satisfaction, and helps to ensure that survey follow-up happens quickly and consistently.Each new NPS score is push as a Slack notification that contains:
• Numerical score with visual cues for NPS Promoters (9-10), Passives (7-8), or Detractors (0-6)
• Any qualitative feedback included with the response
• User and account details for the respondent
PendoThe Pendo app allows you to share NPS scores and customer feedback directly in any Slack channel.
Slack Application: PendoThe Pendo app allows you to share NPS scores and customer feedback directly in any Slack channel.
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