The Now Virtual Agent allows you to perform routine ServiceNow tasks directly in Slack, so you can work more efficiently using chat. With Now Virtual Agent you can:
• Execute routine ServiceNow actions via chat
• Exchange data seamlessly with your existing ServiceNow apps
• Find answers to frequently asked questions
• Resolve common IT requests and HR tasks across your ServiceNow cloud services Users must have an active ServiceNow account with virtual agent capabilities to use this application in Slack.