Go To Connect The Go To Connect bot enables a Go To Connect user to interact from Slack with both their call queues, and voicemails.

The GoToConnect bot enables GoToConnect VoIP users to log in and out of call queues from within Slack. They may also see which agents are servicing a specific queue. The ‘take a break’ feature will automatically log them out of all queues and back in once they return. Multiple queues can be added to a group and bulk actions performed on it. GoToConnect bot also allows GoToConnect users to get voicemail notifications and view and delete their voicemails. Additionally, it allows users to initiate a GoToConnect phone call from Slack.The GoToConnect Slack bot requires a current paid account with GoToConnect.