The GoToConnect bot enables GoToConnect VoIP users to log in and out of call queues from within Slack. They may also see which agents are servicing a specific queue. The ‘take a break’ feature will automatically log them out of all queues and back in once they return. Multiple queues can be added to a group and bulk actions performed on it. GoToConnect bot also allows GoToConnect users to get voicemail notifications and view and delete their voicemails. Additionally, it allows users to initiate a GoToConnect phone call from Slack.The GoToConnect Slack bot requires a current paid account with GoToConnect.