Flax is your virtual IT support agent. Just ask Flax your IT related questions, and Flax will help you out. Flax uses conversational AI to understand your message and respond to you. Here are some ways Flax helps make ITSM pain free:- Instant FAQ Resolution: Just DM Flax or tag @Flax and Flax will point you in the right direction
– Document Cognition: Flax unlocks the information in your unstructured internal documents.
– Ticket Management: Flax is integrated with ServiceNow allowing you to raise, edit, resolve and close tickets without leaving Slack.
– Knowledge Base Search: Flax allows you to search for articles stored in your ServiceNow Knowledge Base right from your Slack chat.This is a free version of Flax with limited functionality. For more on Flax or to book a custom demo visit https://yellowmessenger.com/flax-itsm-automation-slack/
Flax for ITSM Your virtual IT support agent
Slack Application: Flax for ITSM Your virtual IT support agent
Level up your Slack game with our custom application product services for slack! From streamlining workflows to automating tasks, our team of experts can create the perfect solution to boost your productivity and enhance collaboration within your team. Say goodbye to manual processes and hello to seamless integration with our tailored Slack apps. Don’t wait, contact us today to get started and take your team’s communication to the next level!