Flax for ITSM Your virtual IT support agent

Flax is your virtual IT support agent. Just ask Flax your IT related questions, and Flax will help you out. Flax uses conversational AI to understand your message and respond to you. Here are some ways Flax helps make ITSM pain free:- Instant FAQ Resolution: Just DM Flax or tag @Flax and Flax will point you in the right direction
– Document Cognition: Flax unlocks the information in your unstructured internal documents.
– Ticket Management: Flax is integrated with ServiceNow allowing you to raise, edit, resolve and close tickets without leaving Slack.
РKnowledge Base Search: Flax allows you to search for articles stored in your ServiceNow Knowledge Base right from your Slack chat.This is a free version of Flax with limited functionality.  For more on Flax or to book a custom demo visit https://yellowmessenger.com/flax-itsm-automation-slack/