ClientSuccess is a leading customer success platform that empowers B2B SaaS companies to proactively manage post-sales customer relationships, measure customer health, maximize customer retention and growth, and drive a culture of customer success. The ClientSuccess Slack app helps you drive a culture of customer success by sharing actionable insights across your whole company or to specific teams, including:
– New Customers: receive timely notifications when your sales team wins a new customer so you can quickly begin the account transition and effectively drive the customer onboarding process
– Pulse: share immediate insights into customer health & facilitate seamless collaboration around your customers
– NPS: see real-time NPS feedback from your customers to continually improve your customer experience