User recordings are great to get feedback, however, they only show you your user’s screen activity and not their actual emotions and reactions to your platform. In order to get a more detailed user testing, you can: sit down with 5-15 vis-a-vis and just talk, get them to complete specific tasks and/or talk them through what they are doing. You can do this in person or digitally, a very useful tool for this is Lookback. Only use this testing for observation and not for sales or feedback, this guide will help you through the process.