Card abandonment rate varies between 60% to 80%. To improve this keep the payment steps simple for your customers, make sure to ask the minimal information you need from them…
Failed attempts to pay generate significant rates of churn. This is usually because of an expired credit card, you can avoid this if you optimize your payment page. Get your…
Black Friday and Birthday Discounts are a predictable thing. Giving people random rewards keeps your customers active and addictive. This is a perfect hack for retention, here is a guide…
People have different schedules, or if your client list is broad enough they may even live in different timezones. Make sure to segment your email list to send out outreach…
Create a report that shows you with which type of post does your audience engage more, use these trends to publish more of that type of content that is keeping…
People like companies that are socially active, and are more likely to purchase from you if they feel they are contributing to a good cause. The shoe company TOMS developed…
If you have a strong mailing list, and preferably over 2000 subscribers and start offering workshops online that are live! This will keep your community active and add to your…
Particularly Twitter is great for this hack, depending on your product you can find people that are in need of what you have to offer. If you are in the…
There are tools that let you know when your brand is being mentioned in blog comments, posts, tweets, etc. Colibri is a pricier version, Hashtracking is cheaper and Tagboard is…
This is an efficient way to make your 20% top customers feel special and have a sense of belonging in your company. Create a special Slack team for your top…