Ideas

The trick here is to offer a time sensitive discount. Something like “You’ve got only 48 hours to upgrade with a limited 25% lifetime discount” and “We only have 7…

Offer bundles in exchange for contact information. No rocket science there, but if you hit the spot, you might actually gather some good quality leads.

We did this with LiveAgent and it has proved as on of the best investments ever. One of the companies was a local webhosting leader, within days the remaining top…

Make it personal, creative and attach your picture. There are hundreds of great examples, namely Buffer and Mangools. Here are 9 more great welcome email templates.

Avoid sounding like a robot and personalize your communication completely. Apply these principles in product development as well.

Improved user experience means higher retention. Provide localizations in languages your customers use the most. Offer self-translations and manage them with platforms like Localazy

You know how much time and effort you put into your onboarding process, especially within the app. And then you let your customers cancel their accounts with a click of…

If anyone’s asking if it’s legal, yes it is. All four major credit card companies can give away cc numbers and expiration dates to vendors for recurring charges.

Extend your average retention and improve your cashflow by offering annual payments. Customers are going to expect a discount when subscribing for 12 months or more.

Integrating a payment gateway like Braintree or Stripe is not that difficult. Accepting VISA and MasterCard is a good start but try adding more options like AMEX, PayPal or even…