CREATE A CUSTOMER INTERACTION SCHEDULE

Instead of waiting for a problem to appear, you can develop a truly proactive support to customer service, and reach out to users on a regular basis.

Periodically call up your users when you have a new product, or you’ve added new functionality to your app, or simply to say Hi. Treat your users as partners, not just customers, and you’ll develop a long-term relationship with each and every person.

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