Authentic Imperfection

Copy that’s too polished can come across as inauthentic. Make sure that there is an ethos of authenticity in your messaging: There’s no shame in telling the truth. Being seen as transparent by a potential customer goes a long way towards building trust, so don’t be afraid to step away from filling your page with stock images. Remember to be real, charitable, consistent, and to back up what you say. You might also consider allowing a small amount of negative reviews to be seen along with the good: it shows that you aren’t afraid to be open and honest with potential customers.