Feedback is vital to detect issues with your website or service and improve performance accordingly. Try asking people to give you feedback through a survey popup. You can use Popupsmart popup builder for it. Or try hiring real people to give you feedback. Use tools like Userinput.io for testing services or UserBob.com to get short videos of people using your website. This way, you can explore your site’s usability problems, bugs, errors, user interactions and test new features. All will help you improve the user experience and convert more prospects.