Shipping experience

Shipping experience is a part of the overall shopping experience, related to the delivery of the order items. For it to be satisfying, the order should arrive in the estimated delivery time and in perfect condition. Tracking and updates should be also available.

This enhances the customer satisfaction because, with everything else equal, no-one needs a broken product. Even a crumpled item may make a bad impression and devalue the brand.

Does that look Greek to you? Do you need help with your Product, Strategy or Business? I can help, lets talk!