Subject: Why did you go?

Hi {{first_name}},
I hope you are doing great It’s been a while since we were in touch.
{{company}} had trialed with [[your product name]] for their [[what function did they use the product for]] in the past. I would love to reconnect with you and your team to better understand why you had moved away from the same
We have made some [[market breaking innovations]] since you had signed up and partnered with some big names like [[customer 1]] and [[customer 2]] too. Let’s have a quick chat sometime next week, {{first_name}}?
I would be more than happy to show you [[those innovations]], Monday (January 16th) at 10:00 am sounds good for you?

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