Hey Ashley,
Hope you are looking forward to a long Labor Day weekend!
We want to make you aware that this Friday (8/29) at 6:30pm PST, there will be scheduled down time for approximately 2 hours. We will be using this time to add more capacity to our infrastructure and speed up our overall service.
To ensure uptime and stability of the platform, we are performing this upgrade on our infrastructure during this long weekend so that we can ensure a smooth transition.
During this maintenance window, the ToutApp platform will be inaccessible and email delivery will be paused. All operations around the platform, including triggering of events, delivery of scheduled emails, and processing of uploads will resume immediately after the maintenance window.
Most importantly, even through the maintenance window, we’ll continue to track email, web and presentation events.
We appreciate your patience and understanding. As always, if you have questions or issues, please submit them at: https://toutapp.com/help/question.
Thanks,
The ToutApp Happiness Team