Subject: [INFOGRAPHIC] Support for Today’s Connected Consumers

YOU CAN’T IGNORE 1,000 CONNECTED CONSUMERS

Here at [your-business-name], we believe that it is time to disrupt customer support.

After analyzing survey data collected from more than 1,000 heavy users of technology۝ (connected consumers), we came to the conclusion that products need to have built-in support that becomes a part of the overall customer experience with the product, rather than having support be a separate process that takes the user away from what they were doing.

36% of respondents said that more proactive customer service and support that۬ is products that can self-diagnose, or proactively suggesting fixes before a customer encounters a problem would improve their customer experience.۝

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[your-business-name] is a leading provider of cloud-based software and services for technology support. Get Support.com Cloud for your team today or learn more about our Technology Support Services

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