Subject: Anything I can do to help?

Hey [first-name],

It’s been almost two weeks since you started your [your-business-name] trial and I just wanted to check in to make sure things are A-OK.

Do you have any questions or feedback so far? Please don’t hesitate to reach out to me or anyone from [your-business-name]’s support team. We want you to succeed, so if you need assistance, know that you have plenty of options.

We provide global support 24/7. If you need to reach us you can easily submit a support ticket.

You can also attend a live training webinar for free to learn more about [your-business-name] and get your questions answered by our experts. Or want to learn at your own pace? You can check out our tutorial videos or access our education portal.

We also offer in-app support. If you need assistance while using [your-business-name], just click the Help button in the upper right corner of the screen.

If you require hands-on or customized business solutions, you can get in touch with a local [your-business-name] expert.

And then there’s me. If you need help at any point in your trial, feel free to reach out.
Account Executive

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