SharedInbox brings your support inbox to Slack. It allows team members to collaborate and respond to emails directly on Slack without the need for another dedicated interface to collaborate on emails. It works in a simple way:- SharedInbox connects to your existing support email. You can also get a unique email address you can forward your support emails to or use directly if you want.
– Emails sent to or forwarded to your connected email are sent to your selected Slack channel, organized, with replies properly threaded. You can review actions and respond with other teammates.
– When ready, just hit the Reply button attached on Slack. Thread is also updated with delivery and open notifications.Your conversations already happen in Slack, why not your shared inbox?
Shared Inbox Send and receive emails from Slack.
Slack Application: Shared Inbox Send and receive emails from Slack.
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