HappyFox is a cloud-based help desk software. With built-in features including ticketing, asset, task and knowledge management. Create recurring tickets or use our other automation features to drastically improve support response time. Our most popular features include canned responses, bulk actions, work schedules, ticket templates, smart rules, and beautiful real-time reporting. HappyFox is easy to set up and offers an intuitive interface.Proactively inform various channels in your Slack workplace on the progress of tickets in your Help desk! Leverage HappyFox’s powerful automation suite to post custom Slack notifications catering to complex support scenarios.Note: A HappyFox subscription on a Fantastic plan or higher (trial or paid) is required to install this app.With HappyFox Slack app, you can:- Get ticket-related events (New Ticket, Agent Replies, etc.) instantly to a Slack channel of your choice.
– Create, respond, and modify help desk tickets from within your Slack workspace.
– Configure automation rules to post condition-based notifications about tickets in your workspace’s Slack channels automatically.
– Search external Knowledge Base articles using slash commands.Contact support at support@happyfox.com
Happy Fox Help Desk All-in-one help desk ticketing system that provides faster and better support for your customers.
Slack Application: Happy Fox Help Desk All-in-one help desk ticketing system that provides faster and better support for your customers.
Level up your Slack game with our custom application product services for slack! From streamlining workflows to automating tasks, our team of experts can create the perfect solution to boost your productivity and enhance collaboration within your team. Say goodbye to manual processes and hello to seamless integration with our tailored Slack apps. Don’t wait, contact us today to get started and take your team’s communication to the next level!