Help Desk+Jira Service Desk for Slack

HelpDesk+ makes it easy for your team to create and track help requests and streamlines your support process.- Increase employee satisfaction
– Resolve issues faster
– Reduce context switching
– Increase helpdesk engagementHelpDesk+ provides a tightly integrated 2-way experience that prevents users from needing to access Jira Service Desk portal and moves the full experience to Slack. – Search or browse to create new requests
– Intelligent routing to channels for Agents
– Discuss the request in a thread with automatic capturing of discussion in JSD
– Transition requests and keep your team moving
– Add requests on behalf of users via Slack Actions and EmojisExternal subscription required after free trial. See website for details.