More than half of the consumers in a study report that they have returned a product because they didn’t know how to use it. Test your onboarding to ensure it is not blocked by ad blockers. Install some of the popular ad blockers like AdBlock Plus to test your onboarding flow. Sometimes a broken design may interrupt and break UX and onboarding, so make sure you test the onboarding on different devices and resolutions. Make tools like BrowserStack do all the testing for you. Try adding social proof on the onboarding flow especially to a step where customers seem to drop off. Give place to premium upsell offers in the flow to capture more sales.