Professional Services Value Equation

Professional Services Value Equation

The Professional Services Value Equation” (or PSVE) score incorporates post-sale expansion and improved retention into the PSAR equation. It is defined as PSAR + Expansion Rate + Customer Success Attach Rate (CSAR). The CSAR is the most variable of the three inputs since it is an objective measure of increased retention.

Professional Services Value Equation 1

-> Does that look Greek to you? Do you need help with your Product, Strategy or Business? I can help, let's talk! <-