Dear Ashley,
At Salesforce, customer success is our #1 priority, and we are committed to helping you develop more meaningful relationships with your customers with Salesforce products and services.
Every year we extend the value of our products by adding hundreds of new features, increasing our datacenter capacity, making our systems more secure and reliable, and much more. To support continued investments in our products, infrastructure and services, our standard contracts include an option for an incremental price increase at the time of renewal.
Your Salesforce subscription for Front App will be expiring on 4/30/2016. If this is something you plan to renew, a 7% increase will be applied at the time of your upcoming renewal.
Please note, you received 3 Sales Cloud licenses at $0.00 as a one time promotion last year. You will not longer receive these licenses at $0.00. Your new rate per user/ per month will be $107.00 and your new annual total will be $7,704.00.
If you’d like to make any changes to your subscription, you must reply to this email with requested changes at least 30 days before your subscription renewal date. I would be happy to answer any questions you may have.