[first-name],
How are you? My name is [your-name] and my team supports App Experience Analytics (AXA) and the free trial version of AXA. I get a notification whenever a [your-business-name] client downloads a trial and would hate for you to not receive the proper attention and support you need, as it’s my job to connect you with an engineer (CC’d) to ensure you get up and running with no issues.
Let’s schedule a call to further discuss your needs for downloading the tool. Would tomorrow afternoon work for you?
I’m looking forward to working with you.
Thanks and have a great day,
[your-name]
[your-business-name]
[your-business-name] | [your-business-address] | [your-phone-number]
Office: | [your-email]